Home delivery services in India are growing rapidly due to the penetration of the internet and smartphones. Also, due to the changing consumer lifestyle and growing consumer spending is giving a boost to the home delivery market.
According to the research, the home delivery market in India will grow at a CAGR of more than 23% during the forecast period 2019-2025. While in the grocery delivery segment, the number of users is expected to amount to 281.6m users by 2027.
Many businesses are now shifting towards the direct-to-customer model. After the Covid situation, many local businesses have evolved and started to make direct delivery to the customers.
Many technologies have risen to prominence at the time of pandemic and those businesses who depended on the traditional business model have connected with their customers through the use of these digital technologies.
Based on application, the business to business (B2B) and business to consumers (B2C) segment is expected to grow in the future. In India, the home delivery market for daily use products and food delivery is growing significantly and will continue to rise.
Small and medium businesses can leverage technology and prepare their business to best serve the changing needs of customers. Customers prefer apps for quick and easy delivery processes.
The tech solutions can be of convenience for businesses to manage the unpredictable demand of their customers and at the same time connect with them. With the use of a delivery solution, you can offer transparent and organized last mile delivery services for your customers.
How tech solutions can help delivery business owners to deal with the new challenges.
Using technology comes with various benefits and is budget friendly. Leveraging technology for small businesses can help in reduction of operational costs. With the support of modern software, you can perform all the business tasks in a much more efficient way.
One of the difficult tasks in the delivery business is to update and maintain accounts. Modern technology has provided us with tools to make accounting quick and easier.
With the software tools the account management is simplified. It becomes easy to keep records of daily transactions. The automation software reduces time spent to manage accounts and simplifies the accounting process.
Time management is vital to increase the productivity of employees and the overall business. Most of the small businesses usually face difficulties in managing their time for their business activities.
The new tech tools make the task simple, saves a lot of time and also helps to monitor various activities. In order to maintain sustainable growth in the future small businesses should make use of technology.
