Milk and dairy products are an essential part of people’s lifestyle and this makes the milk business lucrative in India.
According to research, the dairy market is expected to reach INR 31,185.7 billion by 2028, exhibiting a growth rate (CAGR) of 13.2% during 2023-2028.
The pandemic has boosted ecommerce sales and led to increased awareness of online business. Many businesses are tapping into the technology solutions to conduct their business.
Milk delivery business is one such business which should take a step forward and make a shift from traditional ways to digital solutions to manage their delivery services.
An app solution helps to automates milk delivery processes and manage business hassle-free. With the various features in the app it is easy to manage customer records, bill payments, stock and employee management etc.
Managing customers for daily or subscription-based delivery processes, the last mile delivery becomes easy. The whole business process can be monitored and tasks are simplified with just a few clicks on your smartphone.
Manage customers by creating their profile in the app. Easily get access to their area, orders and payment history.
Add different products offering in the app and customize their settings. Get updated information about stock.
Keep track of order delivery and time for all the customers. Manage routes for faster deliveries according to the customers location. Send updates to customers for their order delivery.
Generate automated bills for all the customers. Notify customers by sending payment reminders and improve cash flow.
In the future there will be an increase in the number of businesses providing direct-to-customer deliveries. Customers can directly place the orders to the product/service provider. Promoting digital payments will lead to faster and smooth payment transactions.
By leveraging the delivery management solution to bring the local business on app will result in saving time, resources and cost. It will increase profitability and ensure business growth in the future.
The app will help customers to easily connect with the service provider and get updated information about delivery status, which will increase overall customer satisfaction.
It will increase brand awareness, boost sales and increase exposure to multiple locations. So, for local milk delivery businesses, a delivery management solution is the way forward.